7211 Jewel Lake Rd, Anchorage, Alaska 99502

Immediate Need: (012) 345 - 6789

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Contact Details

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7211 Jewel Lake Rd, Anchorage, Alaska 99502, United States
customer@eternalcremation.com
(907) 602-0209
(530) 626-1334

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Cancellation Policy

1. Overview

At Eternal Cremation, we strive to provide transparent and compassionate services. This cancellation policy outlines our procedures in case of service changes or cancellations.

2. Cancellation Window

Services can be canceled within 24 hours of booking without penalty. After this window, partial fees may apply based on services already performed.

3. How to Cancel

To cancel a service, please contact our support team at:

Phone: (907) 602-0209
Email: customer@eternalcremation.com

4. Refund Eligibility

Refunds will be processed within 7 business days for eligible cancellations. Deductions may apply for services already rendered or for administrative charges.

5. Non-Refundable Items

Custom-made urns or keepsakes
Transportation services once dispatched
Third-party documentation or filing fees

6. Policy Updates

This cancellation policy may be updated at any time. Please check our website or contact us for the most current version.

7. Contact Information

For any questions regarding this policy, reach out to us at:

Eternal Cremation
7211 Jewel Lake Rd, Anchorage, Alaska 99502, United States
Phone: (907) 602-0209
Email: customer@eternalcremation.com